For the most effective & reliable delivery of goods, we use several different delivery services direct from our warehouses via Stop-Start, DX, APC and Royal Mail, as well as direct from manufacturers warehouses. We deliver items across the majority of England, Wales and mainland Scotland.
1: Each product is listed with a delivery cost and an estimated delivery schedule. Delivery costs & schedules vary depending on the product size, delivery method and postcode. Add an item to your basket and check against your own postcode for an accurate delivery schedule and cost for your postcode.
2: All deliveries are dispatched as soon as possible, but some deliveries can take up to 14 working days. You will be kept informed during the processing and dispatch process.
3: Some of our products are available for next-day delivery; please note that all orders must be placed by 3.30 pm each weekday for these options. Orders placed after 3.30 pm or at weekends will be processed the next working day. Please note: Working Days are Monday to Friday (not including Bank Holidays). Orders placed after 3.30 pm on a Friday will be processed the next working day (Monday) and delivered on Tuesday.
4: Delivery dates are approximate, and no liability whatsoever is accepted regarding late deliveries. Please only arrange for the tradesman to install the items once all items have been delivered and completely checked.
5: All deliveries are to ground floor access only and kerbside drops. However, it is at the driver's discretion to help with large items being carried into the property, but we cannot accept any liability.
6: Claims for non-delivery items must be notified to Asturias Bathrooms in writing, email or phone within seven days of the invoice date.
7: Please check all deliveries for damages or discrepancies within 48 hours of receiving the goods. Claims for damaged goods must be notified to Asturias Bathrooms within 48 hours by telephone or email and confirmed within two days by email stating any damages and/or defects of the goods received from the courier. Unless we have notification within this time period, we have no claim against the courier, and therefore, we will not be liable for any claim made against our company. Please note that all items must be removed from the packaging and checked within the above time scale; please check all contents.
8: Failed Deliveries - In the event that delivery is missed, the courier will "card" your property; this can be used to rearrange delivery with the courier. Should you fail to rearrange the delivery, the courier will return the item to us. In this event, you would incur a failed delivery fee.
For more information, please see our full Terms & Conditions.