Free UK Mainland Delivery
We're delighted to offer FREE delivery on most of our products to customers across the UK mainland. We believe shopping with us should be as simple and affordable as possible, which is why we've included free delivery on the majority of the items we sell.
Please note that some larger, heavier, or specialist products may incur a delivery charge due to their size or the required courier service. If this applies, any delivery costs will always be clearly shown before you complete your order—there are no hidden surprises.
If you're located outside the UK mainland, such as the Scottish Highlands, Islands, Northern Ireland, the Isle of Wight, the Isle of Man, or the Channel Islands, additional delivery charges or restrictions may apply. If you're unsure, our friendly customer service team will be happy to help before you place your order.
Thank you for choosing to shop with us—we appreciate your business and look forward to delivering your order.
Delivery Information
Delivery Times
All delivery times provided are estimates and should be treated as approximate. While we make every effort to ensure your order arrives within the expected timeframe, Asturias Bathrooms cannot be held responsible for delays beyond our control.
Please do not arrange for any tradesman to install the items until all items have been delivered and fully checked, as Asturias Bathrooms cannot be held liable for any cost whatsoever.
Delivery Access
All deliveries are made to ground-floor access only and are kerbside deliveries as standard.
Our delivery drivers may, at their own discretion, assist with moving larger items into your property where possible. However, this is entirely at the driver's discretion, and Asturias Bathrooms accepts no liability for any damage or injury resulting from this assistance.
Non-Delivery Claims
If your order has not been delivered, you must notify Asturias Bathrooms by telephone or email within 7 days of the invoice date. Claims made after this period may not be accepted.
Checking Your Delivery
Please inspect your order carefully within 48 hours of delivery. We recommend removing all items from their packaging and checking every product for any damage, defects, or missing items.
If you discover any damage or discrepancies, you must notify Asturias Bathrooms by telephone or email within 48 hours of receiving your order. This must then be confirmed by email within a further 2 days, clearly detailing the damage, defect, or missing items.
Unfortunately, if we are not notified within these timeframes, we are unable to make a claim with the courier and, as a result, cannot accept liability for any damage, shortages, or defects reported after this period.
Failed Deliveries
If a delivery attempt is unsuccessful, the courier will leave a calling card with instructions on how to rearrange delivery.
If you do not contact the courier to arrange a new delivery date and the goods are returned to Asturias Bathrooms, a failed delivery charge could be applied. Any additional delivery costs incurred for re-delivery will be the responsibility of the customer.
If you do not contact the courier to arrange a new delivery date and the goods are returned to Asturias Bathrooms, a failed delivery charge could be applied. Any additional delivery costs incurred for re-delivery will be the responsibility of the customer.
For more information, please see our full Terms & Conditions.
