CATEGORIES

Terms & conditions

DEFINITIONS:

1. 'Company' means Asturias Bathrooms
2. 'Customer' means customer of the Company
3. 'Conditions' means these conditions of sale
4. 'Contract' means any contract entered into for the sale of goods by the Company to the customer
5. 'Goods' means any Goods the subject of any contract and shall include any part or parts of them and materials incorporated in them
6. 'Carrier' the company person or persons with the object of delivering the Goods to the Customer.


TERMS & CONDITIONS OF SALE:

1: All orders are subject to these Conditions unless otherwise agreed. All goods are subject to availability. If you do not understand any of the following please e mail us at: info@asturiasbathrooms.co.uk or telephone 01472 242014.


2: These Conditions represent the entire Conditions of sale and nothing shall operate to in any way alter or vary the Conditions without the prior approval of Asturias Bathrooms.


3: These conditions shall apply to all contracts to the exclusion of all other conditions express or implied by statute or otherwise to the extent as is permissible by law.


4: Acceptance of Goods by the Customer shall be conclusive evidence before any Court of Arbitrator that these Conditions apply.
Asturias Bathrooms reserve the right to change the Conditions without prior notice. Customers are advised to check for any variations to the Conditions before an order.


5: If for any reason expected delivery will exceed 14 days from the date of receipt of order the customer will be informed and given the opportunity to cancel the order.

PRODUCTS:

1: All items sold are brand new products and are supplied complete with full manufactures guarantee.
All images, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. All information given to the Customer is approximate and intended as a guide only. We always endeavor to ensure all product descriptions are correct, but we advise customers to seek technical advice from qualified sources prior to ordering products including any installation work that may be required.


DELIVERY:

1: Please Note: Some of our items include Free Delivery. Delivery charges are available by clicking the delivery charges button that is shown on every product; this will then calculate the delivery charge. Some items have different delivery charges and are calculated by post code areas, if a post code delivery applies just enter your post code in to the field box and your delivery charge will be calculated automatically.

2: For all stock items there is a separate delivery box at the checkout that will allow you to select Next Day delivery, Saturday delivery and timed deliveries, all available at various prices.  All deliveries are dispatched as soon as possible but some deliveries can take up to 14 days.


3: If next day delivery or timed delivery is selected, orders must be placed by 3.00pm each weekday only. Orders placed after 3.00pm, or at weekends, will be processed the next working day.


4: Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Do not arrange for any tradesman to install the items until after they have been delivered and checked.

5. All deliveries are to ground floor access only and curbside drops


6: Claims for non-delivery items must be notified to Asturias Bathrooms in writing within 7 days of the invoice date.

7:  Please check all deliveries for damages or discrepancies within 48 hours from receiving the goods. Claims for damaged goods must be notified to Asturias Bathrooms within 48 hours by telephone and confirmed within 2 days by e-mail stating any damages and/or defects of the goods received from the courier. Unless we have notification within this time period we have no claim against the courier and therefore we will not be liable for any claim made against our company. Should any damages not be visible while inspecting the goods exceptions will be made. Please note that all items must be removed from the packaging and checked within the above time scale, please check all contents.

Returns & Cancellations:

We hope that you are happy with your purchase but should you wish to return any item to us, excluding special orders and shower spares, we will be happy to refund or exchange a product subject to the following conditions.


1: The goods must not have been installed. If the goods have been installed please contact us info@asturiasbathrooms.co.uk or telephone 01472 242014 for more information. (Please do not return items that have been installed as no refund will be given)

2: Returned goods, all customers are protected by a 7 working day distance selling law, all non faulty returned goods will only be accepted for a full refund if they are returned within 7 working days in their original packaging, unused and with all instruction manuals.

3: To exercise your right of cancellation you must give written notice by recorded post, or you can email us at info@asturiasbathrooms.co.uk giving details of goods ordered and the delivery details, we will then contact you and supply a returns number, please note failing to obtain a returns number before returning an item will result in an additional cost of £17.50 administration charge. Orders can only be cancelled once this cancellation number has been provided, any claims for cancellation will not be entertained unless a cancellation number can be supplied.(PLEASE DO NOT WRITE OUR ADDRESS OR ANYTHING ELSE ALL OVER THE PRODUCT PACKAGING AS THIS COULD INVALIDATE YOUR RETURN AND YOU MAY NOT BE REFUNDED.
We will confirm by e mail or by post that we have accepted your cancelled order and arrange our transport company to collect the goods, please note that a collection charge will be implemented, we will quote this price before we arrange collection, if you prefer you can return the items back to our company but this would be at your own expense. We also advise for you to obtain insurance to cover any damages in returning the items.
If any order is cancelled before you receive the goods, all delivery and collection cost that has incurred from our transport company will be your responsibility and this will be deducted from the amount refunded as this delivery is a separate contract and therefore not covered by the cooling off period.


4: Special orders are not refundable


5: Please note that the delivery of the goods to you is a separate contract for services and is not covered by the cooling off period; therefore any refund made will not include the costs of delivery of the goods to you or the collection of the goods from you.


6: Customers are responsible for obtaining proof of delivery and receipt of returned goods. It is your responsibility to ensure that returned item(s) reach us in good condition.


7: We suggest that you take out carrier insurance on any items you send back to us

 

DAMAGES:

1: Please check all deliveries for damages or discrepancies within 48 hours from receiving the goods. Claims for damaged goods must be notified to Asturias Bathrooms within 48 hours by telephone and confirmed within 2 days by e-mail stating any damages and/or defects of the goods received from the courier. Unless we have notification within this time period we have no claim against the courier and therefore we will not be liable for any claim made against our company. Should any damages not be visible while inspecting the goods exceptions will be made. Please note that all items must be removed from the packaging and checked within the above time scale, please check all contents.


OTHER:

1: All prices on our website, leaflets and promotional material are in pounds sterling and include VAT at the current rate.
2: Asturias Bathrooms reserves the right to change the advertised price before you place an order.
3: No charge is made to the Customer for Credit or Debit Card payments.
4: Asturias Bathrooms reserves the right to refuse any order.
5: Orders are accepted on the basis the Customer has read and accepted these conditions.


LIABILITY:

1: Asturias Bathrooms excludes any liability for any claims, loss, damages, demands of any kind whatsoever arising from use of this website including direct or indirect, incidental or consequential loss, damage, whether arising from loss of revenue, profits or otherwise.


DELIVERY

1: Please Note: Many of our items include Free Delivery. However, delivery charge applies to some items. Delivery charges are calculated using delivery post codes. The delivery cost is clearly shown at the checkout page.
2: All deliveries can take up to 14 days, but we do endeavour to deliver within the delivery time quoted.
3: If next day delivery or timed delivery is selected, orders must be placed by 3.30pm each weekday only. Orders placed after 3.30pm, or at weekends, will be processed the next working day.
4: Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Do not arrange for any tradesman to install the items until after they have been delivered and checked.
5: All deliveries are to ground floor access only.
6: Claims for non-delivery must be notified to Asturias Bathrooms in writing within 7 days of the invoice date.
7: Please check all deliveries for damages or discrepancies within 48 hours from receiving the goods. Claims for damaged goods must be notified to Asturias Bathrooms within 48 hours by telephone and confirmed within 3 days by e-mail stating any damages and/or defects of the goods received from the courier. Unless we have notification within this time period we have no claim against the courier and therefore we will not be liable for any claim made against our company. Should any damages not be visible while inspecting the goods exceptions will be made. Please note that all items must be removed from the packaging and checked within the above time scale, please check all contents.
8: Claims for discrepancies of any goods delivered must be notified to Asturias Bathrooms within 48 hours by telephone and confirmed within 48 hours by e mail stating the nature of the discrepancy of the goods received


WARRANTY INFORMATION:

1: All goods supplied by Asturias Bathrooms are guaranteed in accordance with the terms and conditions of the manufacturers warranty provided with the goods.
2: Nothing in these Conditions shall operate to add to vary or alter the terms and conditions of the manufacturers warranty.
3: Your statutory rights are unaffected.


RETENTION OF TITLE:

1: The Goods shall be at the Buyer's risk as from delivery.
1.2: In spite of delivery having been made property in the Goods shall not pass from the Seller until:
1.2.1: the Buyer shall have paid the Price in full; and
1.2.2: no other sums of any kind shall be due from the Buyer to the Seller.
1.3: Until property in the Goods passes to the Buyer in accordance with clause 1.2 the Buyer shall hold the Goods and each of them on a fiduciary basis as bailee for the Seller. The Buyer shall store the Goods (at no cost to the Seller) separately from all other goods in its possession and marked in such a way that they are clearly identified as the Seller's property.
1.4: Until such time as property in the Goods passes from the Seller the Buyer shall upon request deliver up such of the Goods as have not ceased to be in existence or resold to the Seller. If the Buyer fails to do so the Seller may enter upon any premises owned occupied or controlled by the Buyer where the Goods are situated and repossess the Goods.
1.5: The Buyer shall not pledge or in any way charge by way of security for any indebtedness any of the Goods which are the property of the Seller. Without prejudice to the other rights of the Seller, if the Buyer does so all sums whatever owing by the Buyer to the Seller shall forthwith become due and payable.
1.6: The Buyer shall insure and keep insured the Goods to the full Price against 'all risks' to the reasonable satisfaction of the Seller until the date that property in the Goods passes from the Seller, and shall whenever requested by the Seller produce a copy of the policy of insurance. Without prejudice to the other rights of the Seller, if the Buyer fails to do so all sums whatever owing by the Buyer to the Seller shall forthwith become due and payable.


FORCE MAJURE

1.1 Asturias Bathrooms shall not be liable to the Customer, or deemed to be in breach of the any of the Conditions of the Contract whether set out in these Conditions or implied by Law or Statute by reason of any delay in performing due to events outside the control of Asturias Bathrooms.


LAW

1.1 English law governs the Conditions and use of this site any dispute shall be subject to the jurisdiction of the English Courts.