1: Orders over £500.00 will be delivered Free Of Charge, however, some postcodes are exempt from free shipping such as the Scottish Islands, to confirm that you qualify for fee shipping simply enter your delivery postcode within the estimated delivery field at the basket.
2: All deliveries are dispatched as soon as possible but some deliveries can take up to 14 working days.
3: Some of our products are available for next day delivery and Saturday delivery; please note, for these options all orders must be placed by 3.30pm each weekday only. Orders placed after 3.30pm, or at weekends, will be processed the next working day. Orders placed after 3.30pm on a Friday will be processed the next working day (Monday) and delivered on Tuesday.
4: Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Please do not arrange for any tradesman to install the items until all items have been delivered and completley checked.
5: All deliveries are to ground floor access only and kerbside drops, however, it is at the driver’s discretion to help with large items being carried in to the property but cannot accept any liability.
6: Claims for non-delivery items must be notified to Asturias Bathrooms in writing, email or phone within 3 days of the invoice date.
7: Please check all deliveries for damages or discrepancies within 48 hours from receiving the goods. Claims for damaged goods must be notified to Asturias Bathrooms within 48 hours by telephone or email or phone and confirmed within 2 days by e-mail stating any damages and/or defects of the goods received from the courier. Unless we have notification within this time period, we have no claim against the courier and therefore we will not be liable for any claim made against our company. Please note that all items must be removed from the packaging and checked within the above time scale, please check all contents.
8: Failed Deliveries - In the event that delivery is missed the courier will "card" your property, this can be used to rearrange delivery with the courier. Should you fail to rearrange the delivery; the courier will return the item to us. In this event you would incur a failed delivery fee.