CATEGORIES

Frequently asked questions

In the unlikely event that you are not completely happy with your purchase we offer a 7 day money back guarantee.

Simply call our friendly sales team on : 01472 242014 , Monday to Friday between 9am and 5pm or email us at:

sales@asturiasbathrooms.co.uk

Please have your order number to hand and state the item that you have purchased.  

Please note: Goods must be returned in their original packaging, unopened and not fitted.  Any products that are returned defaced or in damaged packaging will not be eligible for a refund or credit.  

Money back guarantee?
In the unlikely event that you are not completely happy with your purchase we offer a 7 day money back guarantee.

Simply call our friendly sales team on : 01472 242014 , Monday to Friday between 9am and 5pm or email us at:

sales@asturiasbathrooms.co.uk

Please have your order number to hand and state the item that you have purchased.  

Please note: Goods must be returned in their original packaging, unopened and not fitted.  Any products that are returned defaced or in damaged packaging will not be eligible for a refund or credit.  
Website contact details?
Should you wish to contact us our office is open Monday to Friday 9am till 5pm,  alternatively you can contact us by e-mail at info@asturiasbathrooms.co.uk
Or write to us at:

Asturias Bathrooms                                               
Office 2, 34 - 40 Albert Street West
Grimsby
North East Lincolnshire 
DN32 7SJ 
Telephone: : 01472 242014

How can I pay?
At Asturias Bathroom We accept all major credit and debit cards; alternatively we accept bank transfer payments or bacs payments.
Product Quality?

Our Product Range

The Product Range at Asturias Bathrooms is an extensive selection designed with the customer in mind. At Asturias bathrooms you can be sure to find everything you need to furnish your bathroom or Wetrooms. We stock Bathroom Suites, Shower Enclosures, Bathroom Accessories and much more all of which is priced to suit your pocket.

Here at Asturias Bathrooms we think a little differently our site was built around the customer, making it simple for you to find everything you need all under one roof.

Why not utilize our fantastic filter systems and searches that can be located at the top of each page.

Our products are carefully selected for sale, by our long serving sales staff, who are committed to providing great prices and customer service.

We Supply all the best products from the biggest names in the bathroom industry such as Carron BathroomsBristan Showers,Smedbo Bathroom Accessories and Merlyn Shower Enclosures

So if you are looking to update your bathroom, or just looking for ideas, then why not make Asturias Bathrooms your first stop.

Where are your products manufactured?

Our products are carefully selected for sale, by our long serving sales staff, who are committed to providing great prices and customer service, along with products that carry full manufacturers Guarantee.

We Supply all the best products from the biggest names in the bathroom industry such as Carron BathroomsBristan Showers,Smedbo Bathroom Accessories and Merlyn Shower Enclosures

Most of our products are made in the UK, however, we have some products that are manufactured around the world, such as big brand names like Novellini, Grohe and Smedbo.

What delivery company do you use?

Here at Asturias Bathroom we use long established delivery companies with many years experience.

Most of our small items are delivered by City Link, our larger items are usually delivered by our home delivery service.

Lost or damaged orders?
Lost items:
Please note, that should any item go missing, or be lost during the delivery process, all items are complete covered by insurance, and will be replaced immediately with no expense to the customer.


DAMAGES:
1: Please check all deliveries for damages or discrepancies within 48 hours from receiving the goods. Claims for damaged goods must be notified to Asturias Bathrooms within 48 hours by telephone, and confirmed within 2 days by e-mail stating any damages and/or defects of the goods received from the courier. Unless we have notification within this time period we have no claim against the courier and therefore we will not be liable for any claim made against our company. Should any damages not be visible while inspecting the goods exceptions will be made. Please note that all items must be removed from the packaging and checked within the above time scale, please check all contents.
What are the delivery charges?
At Asturias Bathrooms our delivery charges vary quite a lot. Some items carry Free Delivery, and some items have a delivery charge, as well as additional charges for certain post codes.
To calculate an exact delivery charge, simply select your product on the site, then next to Add to cart tab, select the delivery charges tab, enter your post code, and the full delivery charge will be displayed. Please note, that for multiple orders, you will only pay one delivery charge.
How long will it take to receive my order?
All delivery times are quoted on products. At Asturias Bathrooms we do our best to make sure that all items are delivered within the time that is stated on the products, however, we cannot guarantee or be held liable, for the times that are listed due to circumstances that are beyond our control. 
Please note, that for multiple orders delivery times could be extended, if you are in any doubt, please contact our sale team on 01472 242014 before placing your order.
We strongly advise you to check all items before arranging to have the items fitted.